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Testimonials
What they're saying about us
The order was cancelled by the restaurant and no refund was given. Very very disappointed as we have used this place numerous times
Rachael
Rating: 1 / 5
Delivered on time for fast to open.
Nazia
Rating: 5 / 5
Good food well packaged and very tasty. Enjoyed by all of us.
Janet
Rating: 4 / 5
A fantastic gem in Newcastle. We’ve been eating at Fattoush for years and the food has always been amazing! Couldn’t recommend enough
Nina
Rating: 5 / 5
Tina
Rating: 5 / 5
Tina
Rating: 5 / 5
Slow delivery
Steven
Rating: 4 / 5
Fardowsa
Rating: 5 / 5
Really nice, well cooked, love the charcoal taste and smell. Will defo be returning, maybe sitting in next time.
Chris
Rating: 5 / 5
Contacted restaurant after 30 minutes had passed after due arrival time to see where the order was and was very disappointed with the customer service, was patronisingly told “it’s okay darling” when trying to find out the ETA on the order and then the call was terminated. The food was freezing cold when arrived. Lamb shawarma was exchanged for chicken shawarma and £2 was given in a takeaway bag rather than processing refund for the unavailable item.
Violeta
Rating: 1 / 5
Food was delicious and very flavourful , delivered on time and with care
Chrissie
Rating: 5 / 5
Great quality
Nasser
Rating: 5 / 5
Top class as always ????
Alan
Rating: 5 / 5
Sandwiches were amazing. But they are never ready at collection time specified by the store!
Mahmoud
Rating: 4 / 5
Asho
Rating: 5 / 5
Not good. Just average There are better restaurants in new castle serving shawarma and grills
Jomon
Rating: 2 / 5
always fabulous - tasty, healthy and great sized portions, never had bad food from there either via takeaway delivery or collection. well wrapped too so it arrives hot. good value
Jo
Rating: 5 / 5
Always excellent
Ryan
Rating: 5 / 5
We order from you a lot and this was the first time we were disappointed. The meat was dry and the bread and chips didn't taste fresh. We've never had any issues in the past so maybe just a bad day.
Rachael
Rating: 2 / 5
As always love the food from here ????
Alan
Rating: 5 / 5
Cecilia
Rating: 5 / 5
Horrible service! I received the wrong order, and when I requested the correct one, it took ages. I didn’t even bother to wait anymore. I need a refund!!
Rafael
Rating: 1 / 5
Great taste Fresh food
Shakeel
Rating: 5 / 5
Quality and taste of food has really gone downhill. The lamb was extremely chewy and overcooked. The mixed grill meats were lacking in flavour. We used to love coming here but after 2 bad instances we won’t be coming back
Carine
Rating: 1 / 5
Great food but disappointed to be missing a starter. Tried calling the restaurant to report this but it was constantly engaged. Our last order was great and the food is lovely just a shame it was incomplete this time.
Jess
Rating: 3 / 5
Contact
Contact Us
Location:
411 Westgate Road, Newcastle, NE4 6PB
Open Hours:
Monday: 11:10 - 23:59
Tuesday: 12:00 - 23:59
Wednesday: 12:00 - 23:59
Thursday: 12:00 - 23:59
Friday: 12:00 - 23:59
Saturday: 12:00 - 23:59
Sunday: 12:00 - 23:59
Contact:
0191 2733433